Shipment processing time
All orders are processed within 5 business days.
Some delays may also occur if you place your order on weekends or holidays or when we are experiencing a high volume of orders. In these cases, we will let you know in advance.
Shipping rates and delivery estimates
Estimated delivery time
Post office - USPS
8-10 business days
DHL Express - UPS
2-5 business days
Note: Our products are shipping from one country to another so delays may occur sometimes.
Shipment confirmation and order tracking
When we ship your order, you will receive your order tracking information. All our packages are tracked.
Customs, duties and taxes
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim so we can help.Please save all packaging material and damaged goods before filing a claim.
For more information, please email support at firstname.lastname@example.org